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Policies, Reports and Plans

Please review, download and read our policies, reports and plans.

Policies
Policy Policy # Last Updated Download
General Visitor Policy I-B-121.00 March 2022 Download the General Visitor Policy
Essential Caregiver Policy I-B-120.00 March 2022 Download the Essential Caregiver Policy
Complaints and Concerns I-B-30.10 July 2022 Download the Complaints and Concerns Policy
Accessibility - Client Service I-B-34.00 December 2023 Download the Accessibility - Client Service Policy
Temporary Service Disruption and AODA I-B-34.00 May 2015 Download the Temporary Service Disruption and AODA Policy

 

Reports
Report Last Updated Download
Continuous Quality Report July 2022 Download the Continuous Quality Report

 

Plans
Report Date Download
Multi year Accessibility Compliance Plan 2023-2027 Download the Multi year Accessibility Compliance Plan